We at Alita Jewels are confident that our jewelry is of high quality and will be suitable for you. However, if, for any reason, you are not satisfied with your order, you can return it within 14 days from the date of receiving the item. Refunds will only be made for jewelry up to a purchase price of 3,000 NIS up to 48 hours after the purchase and under the following conditions:
1. The presentation of an invoice attesting to the execution of the transaction or any proof of execution of the transaction, the entire amount paid and the means of payment.
2. The refund will be made according to the means of payment.
3. Cancellation fees are 5% of the purchase price or 100 NIS, whichever is lower.
4. By paying by credit card, payment will be made for clearing the credit card.
5. You will incur the return shipment cost
6. The product will be returned or replaced in its original packaging, without any defect and without any signs of use and with the security badge affixed to it. The Company has the right to send the product for inspection.
7. No products will be returned or replaced in special order such as orders with engraving, customization to customer.
In case of buying jewelry above the purchase price of 3,000 NIS, you can return the product and receive a credit card for purchase on the site or replace it with another product within 14 days from the date of receiving the item in accordance with the conditions mentioned above.
You can see the full terms on the Terms and Condition.